NYC 311 Quality-of-Life Log
Resident maintenance reports, municipal service requests, and agency resolution statements logged with NYC 311.
Banging/Pounding
Dust from Construction
"The Department of Environmental Protection (DEP) didn't observe a violation of the NYC Air or Noise Code at the time of inspection and couldn't issue a summons. If the problem still exists, please go to nyc.gov/311 or call 311 to file a new Service Request. If you're outside of New York City, please call (212) NEW-YORK (212-639-9675)."
Construction
"The Department of Environmental Protection researched this complaint and determined that it could be closed."
Construction
"The Department of Environmental Protection (DEP) didn't observe a violation of the NYC Air or Noise Code at the time of inspection and couldn't issue a summons. If the problem still exists, please go to nyc.gov/311 or call 311 to file a new Service Request. If you're outside of New York City, please call (212) NEW-YORK (212-639-9675)."
Construction
"The Department of Environmental Protection determined that this complaint is a duplicate of a previously filed complaint. The original complaint is being addressed."
Construction Equipment
"The Department of Environmental Protection (DEP) didn't observe a violation of the NYC Air or Noise Code at the time of inspection and couldn't issue a summons. If the problem still exists, please go to nyc.gov/311 or call 311 to file a new Service Request. If you're outside of New York City, please call (212) NEW-YORK (212-639-9675)."
Noise, Barking Dog (NR5)
"The Department of Environmental Protection (DEP) sent the dog owner a warning letter. It includes recommendations on how to reduce their dog's barking. DEP also sent you a letter to acknowledge your complaint. DEP expects it may take about six weeks for the changes they recommend to take effect. If the excessive dog barking continues after that time, please file a new Service Request."
Neglected
"The New York City Police Department responded to the complaint and their investigation determined that no criminal violation existed. The condition was corrected without the need to issue a summons or effect an arrest. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. If necessary, your complaint may be referred to your local precinct's special operations units (Quality of Life, etc.). Thank you for your attention to this matter. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention."
Neglected
"The New York City Police Department responded to the complaint and their investigation determined that no criminal violation existed. The condition was corrected without the need to issue a summons or effect an arrest. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. If necessary, your complaint may be referred to your local precinct's special operations units (Quality of Life, etc.). Thank you for your attention to this matter. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention."
Blocked Hydrant
"The New York City Police Department responded to the complaint and their investigation determined that police action was not necessary. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention."
GARBAGE/RECYCLING STORAGE
"HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's w"
Other (Explain Below)
"A letter was sent to the owner or manager of the property you reported instructing them to correct the condition. If the condition persists, please call 311 or go online to www.nyc.gov/311 and submit another complaint."