NYC 311 Quality-of-Life Log
Resident maintenance reports, municipal service requests, and agency resolution statements logged with NYC 311.
Fire Hydrant Defective
Leak (Use Comments) (WA2)
"The Department of Environment Protection inspected your complaint but could not find the problem you reported. If the condition persists, please call 311 (or 212-639-9675 if calling from a non-New York City area code) with more detailed information to submit a new complaint."
Water Main Break
"The Department of Environmental Protection investigated this complaint and resolved the leak."
Posted Parking Sign Violation
"The New York City Police Department responded to the complaint and observed no criminal violation upon their arrival. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention."
Noise: lawn care equipment (NCL)
"The Department of Environmental Protection (DEP) didn't observe a violation of the NYC Air or Noise Code at the time of inspection and couldn't issue a summons. If the problem still exists, please go to nyc.gov/311 or call 311 to file a new Service Request. If you're outside of New York City, please call (212) NEW-YORK (212-639-9675)."
Hydrant Running Full (WA4)
"The Department of Environmental Protection investigated this complaint and repaired or replaced the hydrant."
Banging/Pounding
"The Police Department responded to the complaint and took action to fix the condition."
Noise: air condition/ventilation equipment (NV1)
"The Department of Environmental Protection requires contact with the complainant to investigate this complaint. A message was left for the complainant at the phone number provided."
Elevator - Multiple Devices On Property
"The Department of Buildings investigated this complaint and determined that no further action was necessary."
PESTS
"HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951."
BASIN/SINK
"HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951."
BATHTUB/SHOWER
"HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951."