NYC 311 Quality-of-Life Log

Resident maintenance reports, municipal service requests, and agency resolution statements logged with NYC 311.

25 requests
Rivercross (531 Main St)
In Progress
Lead
DEP

Lead Kit

Logged 2026-10-24
Key #70882334
Rivercross (531 Main St)
Closed
Construction Safety Enforcement
DOB

CSC - Monitoring Tracking

"The Department of Buildings reviewed this complaint and closed it. If the problem still exists, please call 311 and file a new complaint. If you are outside of New York City, please call (212) NEW-YORK (212-639-9675)."

Logged 2025-10-31
Key #42355261
Rivercross (531 Main St)
Closed
Noise
DEP

Noise, Barking Dog (NR5)

"The Department of Environmental Protection (DEP) sent the dog owner a warning letter. It includes recommendations on how to reduce their dog's barking. DEP also sent you a letter to acknowledge your complaint. DEP expects it may take about six weeks for the changes they recommend to take effect. If the excessive dog barking continues after that time, please file a new Service Request."

Logged 2025-07-07
Key #65491376
Rivercross (531 Main St)
Closed
Illegal Parking
NYPD

Blocked Hydrant

"The Police Department responded and upon arrival those responsible for the condition were gone."

Logged 2024-12-26
Key #63525585
Rivercross (531 Main St)
Closed
Illegal Parking
NYPD

Blocked Hydrant

"The Police Department responded to the complaint and took action to fix the condition."

Logged 2024-01-30
Key #60179266
Rivercross (531 Main St)
Closed
Lead
DEP

Lead Kit Request (Residential) (L10)

"The Department of Environmental Protection (DEP) mailed you the free lead test kit you requested. The kit includes instructions for collecting a water sample and contact information for DEP's Lead Program Unit if you have any questions. Please use the included pre-paid label to mail the sample to the lab for analysis. It may take the lab up to 30 days to complete their analysis and mail you the test results. This Service Request is closed and no further status will be available from 311."

Logged 2023-12-08
Key #59684189
Rivercross (531 Main St)
Closed
Lead
DEP

Lead Kit Request (Residential) (L10)

"The Department of Environmental Protection (DEP) mailed you the free lead test kit you requested. The kit includes instructions for collecting a water sample and contact information for DEP's Lead Program Unit if you have any questions. Please use the included pre-paid label to mail the sample to the lab for analysis. It may take the lab up to 30 days to complete their analysis and mail you the test results. This Service Request is closed and no further status will be available from 311."

Logged 2023-12-06
Key #59657617
Rivercross (531 Main St)
Closed
Illegal Parking
NYPD

Blocked Hydrant

"This complaint does not fall under the Police Department's jurisdiction."

Logged 2023-10-31
Key #59281743
Rivercross (531 Main St)
Closed
Noise - Residential
NYPD

Banging/Pounding

"The Police Department responded to the complaint and with the information available observed no evidence of the violation at that time."

Logged 2023-10-30
Key #59277651
Rivercross (531 Main St)
Closed
Smoking
DOHMH

Smoking Violation

"This SR was administratively closed. The issue you reported was addressed."

Logged 2023-07-25
Key #58311522
Rivercross (531 Main St)
Closed
Noise
DEP

Noise, Barking Dog (NR5)

"The Department of Environmental Protection researched this complaint and determined that it could be closed."

Logged 2023-07-12
Key #58176544
Rivercross (531 Main St)
Closed
Illegal Parking
NYPD

Posted Parking Sign Violation

"This complaint does not fall under the Police Department's jurisdiction."

Logged 2023-06-20
Key #57953066
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