NYC 311 Quality-of-Life Log

Resident maintenance reports, municipal service requests, and agency resolution statements logged with NYC 311.

22 requests
Riverwalk (Memorial Sloan Kettering Housing) (475 Main St)
Closed
Sewer
DEP

Sewer Odor (SA2)

"The Department of Environment Protection inspected your complaint but could not find the problem you reported. If the condition persists, please call 311 (or 212-639-9675 if calling from a non-New York City area code) with more detailed information to submit a new complaint."

Logged 2026-05-13
Key #68985659
Riverwalk (Memorial Sloan Kettering Housing) (475 Main St)
Closed
Derelict Vehicles
DSNY

Derelict Vehicles

"The vehicle you reported has been removed by the Department of Sanitation."

Logged 2026-05-10
Key #68985340
Riverwalk (Memorial Sloan Kettering Housing) (475 Main St)
Closed
Consumer Complaint
DCWP

Tow Truck Company

"The Department of Consumer and Worker Protection (DCWP) closed your complaint. It was closed because you didn't submit a completed complaint form or requested documents within 30 days of DCWP's request."

Logged 2026-03-21
Key #68407368
Riverwalk (Memorial Sloan Kettering Housing) (475 Main St)
Open
Lead
DEP

Lead Kit Request (Residential) (L10)

Logged 2025-10-31
Key #66678274
Riverwalk (Memorial Sloan Kettering Housing) (475 Main St)
Closed
UNSANITARY CONDITION
HPD

PESTS

"The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection."

Logged 2025-08-29
Key #65985886
Riverwalk (Memorial Sloan Kettering Housing) (475 Main St)
Closed
Noise
DEP

Noise: Construction Equipment (NC1)

"The Department of Environmental Protection determined that this complaint is a duplicate of a previously filed complaint. The original complaint is being addressed."

Logged 2025-04-21
Key #64713169
Riverwalk (Memorial Sloan Kettering Housing) (475 Main St)
Closed
Lead
DEP

Lead Kit Request (Residential) (L10)

"The Department of Environmental Protection (DEP) mailed you the free lead test kit you requested. The kit includes instructions for collecting a water sample and contact information for DEP's Lead Program Unit if you have any questions. Please use the included pre-paid label to mail the sample to the lab for analysis. It may take the lab up to 30 days to complete their analysis and mail you the test results. This Service Request is closed and no further status will be available from 311."

Logged 2025-02-02
Key #63959549
Riverwalk (Memorial Sloan Kettering Housing) (475 Main St)
Closed
Day Care
DOHMH

Day Care Facility

"The NYC Health Department has investigated your complaint. You can get the status by calling 311 or (646) 632-6101 on weekdays between 9 AM and 5 PM. This service request has been closed."

Logged 2025-01-17
Key #63794598
Riverwalk (Memorial Sloan Kettering Housing) (475 Main St)
Closed
Noise - Residential
NYPD

Loud Music/Party

"The Police Department responded to the complaint and with the information available observed no evidence of the violation at that time."

Logged 2024-10-11
Key #62725570
Riverwalk (Memorial Sloan Kettering Housing) (475 Main St)
Closed
Emergency Response Team (ERT)
DOB

Lights From Parking Lot Shining On Building

"The Department of Buildings investigated this complaint and determined that no further action was necessary."

Logged 2024-05-04
Key #61071454
Riverwalk (Memorial Sloan Kettering Housing) (475 Main St)
Closed
Illegal Parking
NYPD

Posted Parking Sign Violation

"The Police Department responded and upon arrival those responsible for the condition were gone."

Logged 2024-04-10
Key #60833167
Riverwalk (Memorial Sloan Kettering Housing) (475 Main St)
Closed
Lead
DEP

Lead Kit Request (Residential) (L10)

"The Department of Environmental Protection (DEP) mailed you the free lead test kit you requested. The kit includes instructions for collecting a water sample and contact information for DEP's Lead Program Unit if you have any questions. Please use the included pre-paid label to mail the sample to the lab for analysis. It may take the lab up to 30 days to complete their analysis and mail you the test results. This Service Request is closed and no further status will be available from 311."

Logged 2024-04-04
Key #60769614
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