NYC 311 Quality-of-Life Log
Resident maintenance reports, municipal service requests, and agency resolution statements logged with NYC 311.
Double Parked Blocking Vehicle
"The New York City Police Department responded to the complaint and their investigation determined that no criminal violation existed. The condition was corrected without the need to issue a summons or effect an arrest. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. If necessary, your complaint may be referred to your local precinct's special operations units (Quality of Life, etc.). Thank you for your attention to this matter. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention."
Derelict Vehicles
"The vehicle you reported has been removed by the Department of Sanitation."
Lead Kit Request (Residential) (L10)
"The Department of Environmental Protection (DEP) mailed you the free lead test kit you requested. The kit includes instructions for collecting a water sample and contact information for DEP's Lead Program Unit if you have any questions. Please use the included pre-paid label to mail the sample to the lab for analysis. It may take the lab up to 30 days to complete their analysis and mail you the test results. This Service Request is closed and no further status will be available from 311."
Graffiti
With License Plate
"The Police Department responded to the complaint and took action to fix the condition."
Parking Permit Improper Use
"The Police Department responded to the complaint and took action to fix the condition."
N/A
"The Police Department responded and upon arrival those responsible for the condition were gone."
Sidewalk Shed/Pipe Scafford - Inadequate Defective/None
"The Department of Buildings investigated this complaint and determined that no further action was necessary."
Unleashed Dog in Public
"The Department of Health and Mental Hygiene has sent official written documentation to the Owner or Landlord warning them of potential violations and instructing them to correct the situation. If the situation persists 21 days after the initial complaint, please submit a new Service Request."
Elevator - Multiple Devices On Property
"The Department of Buildings investigated this complaint and determined that no further action was necessary."
MOLD
"The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed."
GARBAGE/RECYCLING STORAGE
"The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint."