Elevator - Multiple Devices On Property

"Your Service Request has been submitted to the Department of Buildings. Please check back later for status."

Elevator - Multiple Devices On Property

"The Department of Buildings investigated this complaint and determined that no further action was necessary."

Lead Kit Request (Residential) (L10)

"The Department of Environmental Protection (DEP) mailed you the free lead test kit you requested. The kit includes instructions for collecting a water sample and contact information for DEP's Lead Program Unit if you have any questions. Please use the included pre-paid label to mail the sample to the lab for analysis. It may take the lab up to 30 days to complete their analysis and mail you the test results. This Service Request is closed and no further status will be available from 311."

Loud Music/Party

"The New York City Police Department responded to the complaint and with the information available observed no evidence of a criminal violation at that time. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. If necessary, your complaint may be referred to your local precinct's special operations units (Quality of Life, etc.). We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention."

Noise: lawn care equipment (NCL)

"The Department of Environmental Protection (DEP) didn't observe a violation of the NYC Air or Noise Code at the time of inspection and couldn't issue a summons. If the problem still exists, please go to nyc.gov/311 or call 311 to file a new Service Request. If you're outside of New York City, please call (212) NEW-YORK (212-639-9675)."

Noise, Barking Dog (NR5)

"The Department of Environmental Protection (DEP) sent the dog owner a warning letter. It includes recommendations on how to reduce their dog's barking. DEP also sent you a letter to acknowledge your complaint. DEP expects it may take about six weeks for the changes they recommend to take effect. If the excessive dog barking continues after that time, please file a new Service Request."

Banging/Pounding

"The New York City Police Department responded to the complaint and with the information available observed no evidence of a criminal violation at that time. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. If necessary, your complaint may be referred to your local precinct's special operations units (Quality of Life, etc.). We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention."

Other